88faa's Privacy Policy —
Your Data Is Our Responsibility

1 Introduction & Scope of Policy

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88faa takes user privacy very seriously. This privacy policy ("Policy") describes what personal information we collect when you use the 88faa platform, how that information is used and stored, and what rights you have over your data.

This policy applies to the 88faa website, mobile version, and all associated services. By using the site, you are considered to have agreed to the terms described in this policy. If you do not agree with any term in this policy, we recommend that you do not use our services.

This policy should be read together with 88faa's Terms & Conditions. Both documents are an integral part of our service terms.

2 Information We Collect

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88faa collects various types of information to deliver its services properly. This information comes from two main sources — what you provide directly and what our system collects automatically.

2.1 Information You Provide Directly

Information you provide during registration and account management:

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Email address and mobile phone number
• Password (stored in encrypted form — never kept in readable form)
• Payment details such as bKash, Nagad, Rocket, Upay, or bank account information
• Identity document details (for verification where applicable)
• Information provided when contacting our support team

2.2 Automatically Collected Information

While you use 88faa, our system may automatically collect the following information:

• IP address and device identifier information
• Browser type, version, and operating system
• Time of site access, pages visited, and usage patterns
• Referral URL (the site you came from)
• Transaction history and gaming activity
• Information collected through cookies and similar tracking technologies

3 Purpose of Using Your Information

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Collected information is used only for legitimate and necessary purposes. 88faa processes your information for the following reasons:

• Account Management: To create accounts, complete verification, and ensure secure login.
• Payment Processing: To complete deposit and withdrawal transactions and prevent financial fraud.
• Customer Support: To resolve your queries and issues via live chat or email ([email protected]).
• Security & Compliance: To detect fraudulent activity, maintain system security, and comply with applicable regulations.
• Responsible Gaming: To detect unusual gaming behaviour and ensure user wellbeing.
• Service Improvement: To use analytical data to improve our platform, gaming experience, and user interface.
• Communications: To notify you of important account updates, security alerts, and policy changes.

4 Data Storage & Security

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88faa gives the highest priority to protecting your personal information. We keep data secure using industry best practices and modern technology.

4.1 Technical Security Measures

• All data in transit is protected through SSL (SSL/TLS) encryption.
• Sensitive data (such as passwords and financial information) is stored using industry-standard encryption algorithms.
• Firewalls and intrusion detection systems are active at the server level.
• Regular security audits are conducted.

4.2 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet applicable legal obligations thereafter. Transaction records are kept for the period required under financial regulations. Information that is no longer needed after account closure is securely deleted or anonymised.

4.3 Staff Access

Only authorised staff who need access to information to carry out their duties can view personal data. All staff are trained in privacy protection.

5 Sharing Information with Third Parties

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88faa never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

• Service Providers: Only the necessary information is shared with those who assist in delivering core services such as payment processing (bKash, Nagad, Rocket, Upay, bank), IT infrastructure, and customer support. These partners are contractually bound to meet 88faa's privacy standards.
• Legal Obligations: We may be legally required to provide information in response to a court order or a lawful request from law enforcement agencies.
• Fraud Prevention: Information may be shared with regulatory authorities as needed to assist in investigating financial crimes or fraudulent activity.
• Business Transfers: In the event of a business merger or acquisition, user information may be transferred as part of business assets — in such cases, you will be notified in advance.

Outside of the circumstances listed above, no personal information will be given to third parties without your explicit consent.

6 Cookies & Tracking Technologies

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The 88faa website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve site functionality and your experience.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions, storing security tokens, and core site functionality. The site cannot work properly without these.
• Functionality Cookies: Used to remember your preferred language, display settings, and personalised experience.
• Analytics Cookies: Used to collect statistical information such as which sections of the site are most popular and how users navigate.

6.2 Managing Cookies

You can control or disable most cookies through your browser settings. Keep in mind that disabling essential cookies may affect some key functionality of 88faa and may make it difficult to access your account.

7 Your Data Protection Rights

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As a user of 88faa, you have the following rights over your personal information:

• Right of Access: You have the right to request to see what information we hold about you.
• Right to Rectification: If your account contains incorrect or incomplete information, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: In some cases, you can request that the scope of use of your information be limited.
• Data Portability: You have the right to request the information held about you in a structured, readable format.
• Right to Object: You can object to your information being used for a specific purpose.

To exercise any of the above rights, contact our support team at: [email protected]. We will process your request in a timely manner.

8 Protection of Minors

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88faa strictly enforces age limits. This platform is for users aged 21 or above only. Information about anyone under the age of 21 is not knowingly collected or stored.

An age verification process is followed at registration. If it becomes known that a user has created an account with a false age, that account and all associated information will be deleted immediately.

9 International Data Transfers

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88faa's servers and data processing facilities may be located outside Bangladesh. Whenever data is transferred internationally, the same security standards described in this policy are maintained.

Third-party service providers who process data are legally bound to comply with 88faa's privacy standards.

10 Policy Changes

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88faa reserves the right to update this privacy policy from time to time. Changes may be made due to the nature of services, technological changes, or legal requirements.

For any significant changes, we will send a notification to your registered email address and the "Last Updated" date at the top of this page will change. Continuing to use the site after a change means you consent to the new policy.

11 Contact Us

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If you have any questions, concerns, or requests regarding this privacy policy, contact the 88faa support team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali and English

We take all privacy-related requests seriously and try to respond within a reasonable time.